Support

Need help with Decibeat? We answer every message.

Contact us

Email kristjan@chritech.site and we will get back to you, usually within one business day. Tell us your device model and iOS version so we can help faster.

Common questions

The meter shows “--”. Decibeat needs microphone access. Open Settings ▸ Decibeat and allow the microphone, then return to the app.

Readings differ from another meter. Phone microphones differ. Open Calibration (Pro), set the trimming so the readings match a reference meter, and save it as a profile.

A purchase did not unlock. Open the app, go to Options ▸ Subscriptions and tap Restore past purchases. If it still does not unlock, email us the Apple ID region you bought from.

How do I cancel a subscription? Subscriptions are managed by Apple: open the App Store, tap your account photo, then Subscriptions.

Something is not working. Email us what you were doing when it happened — a screenshot helps.

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